Reference

What You Agree to When You Use ec444

These terms set out the rules that apply when you open an account, make deposits via bKash, Nagad or Rocket, and access the lobby. Access and eligibility depend on your local law and the regions we currently support — read this before you start.

Account eligibility rulesWallet deposit termsWithdrawal conditionsAccount suspension policyJurisdiction notice
ec444 What You Agree to When You Use ec444
YOUR ACCOUNT RIGHTS

How We Handle Your Account Under These Terms

Your account data is held securely and used only to operate your ec444 account, process wallet transactions and verify your identity when required. We do not share your details with third parties outside of what is needed to process bKash, Nagad or Rocket payments. You can request a copy of the data we hold, ask us to correct inaccurate details, or request account closure at any time through live chat or email.

Data Retention

We keep account records for as long as your account is active and for the period required by applicable law after closure.

Identity Verification

Wallet name checks on Nagad and Rocket withdrawals are a one-time step tied to your account — once verified, subsequent withdrawals process without re-checking.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately to freeze the account.

Requesting Changes

To update your registered name, phone number or wallet details, submit a request via live chat with a valid ID — changes take effect after verification.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they apply to your account, our support team handles terms-related queries through the channels below. We aim to respond to account and policy questions within one business day.

Team online

Live Chat

Open the chat widget from any page in your account dashboard to ask about terms, wallet rules or account status.

Email Support

Send detailed terms or account queries to our support address — include your registered account email so we can locate your record.

Help Centre

The Help Centre covers common terms questions including wallet verification steps, account closure and eligibility conditions.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering eligibility, wallet rules, account access and what happens if something goes wrong.

Account eligibility depends on your local law and the regions we currently support. If online casino access is restricted in your area, these terms do not override that restriction.

Once a bKash deposit is confirmed on your account wallet, it is not reversible unless we identify an error on our side. Contact support with your transaction reference if you believe an error occurred.

We check that the name on your Nagad account matches your ec444 account before releasing funds. If there is a mismatch, support will contact you to resolve it before the withdrawal proceeds.

We may suspend or permanently close accounts that breach these terms. If your account is suspended, contact support to understand the reason and what steps, if any, are available to you.

Send a data request via email or live chat from your registered account. We will confirm what data we hold and provide it within the timeframe required by applicable law in your region.

We notify you of material changes via your registered contact details. Continuing to use your account after the update date means you accept the revised terms as they stand.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.